Listen: Consumers’ rights and advisers’ responsibilities

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“Know your ombud” episode 7 In the latest episode of our Know Your Ombud series, I am joined by John Simpson, the Ombud for Financial Services Providers (FAIS Ombud). We chat about his office’s approach to handling disputes between financial advisers and consumers, highlighting both the rights of consumers and the responsibilities of advisers. In […]

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